Privacy policy

Thank you for visiting Auravent. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or make a purchase.

Business Information

Auravent Website: auravent.shop Email: infos@auravent.shop Phone: +1 (334) 938-0802

Business Address

697 Diamondback Dr Spring Creek, Nevada 89815 United States

1. Information We Collect

Information You Provide to Us When you place an order, create an account, or contact us, we may collect:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (processed securely by our third-party payment provider; we do not store full card numbers)
  • Any messages or information you send us through our contact forms or email

Information Collected Automatically When you visit our website, we automatically collect:

  • IP address and approximate location
  • Browser type and device information
  • Pages viewed, time spent on the site, and referring/exit pages
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

  • Process, fulfill, and ship your orders
  • Communicate with you about your order, account, or inquiries
  • Respond to customer support requests
  • Send order confirmations, shipping updates, and (if you opt in) promotional emails
  • Improve our website, products, and customer experience
  • Detect and prevent fraud or unauthorized transactions
  • Comply with legal and tax obligations

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

  • Service providers who support our business operations, such as payment processors, shipping and fulfillment carriers, email/SMS service providers, and website hosting providers
  • Advertising and analytics platforms (e.g., Google, Meta) to measure ad performance and improve our marketing, where you have not opted out
  • Legal authorities, when required by law, subpoena, or to protect our rights, property, or safety
  • Successors, in the event of a merger, acquisition, or sale of business assets

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Keep items in your shopping cart
  • Remember your preferences
  • Analyze site traffic and performance
  • Deliver relevant advertising

You can disable cookies through your browser settings; note that some site features may not function properly if cookies are disabled.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including to satisfy legal, accounting, or reporting requirements.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your personal information
  • Object to or restrict certain processing of your data
  • Withdraw consent for marketing communications at any time
  • Request a copy of your data in a portable format

To exercise any of these rights, contact us at infos@auravent.shop.

California Residents: You may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, and opt out of the sale/sharing of personal information. We do not sell personal information as defined under CCPA.

EEA/UK Residents: If applicable, you may have additional rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with a supervisory authority.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites, and we encourage you to review their privacy policies.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with a revised "Last Updated" date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Auravent 697 Diamondback Dr, Spring Creek, Nevada 89815, United States Email: infos@auravent.shop Phone: +1 (334) 938-0802

Thank you for trusting Auravent with your information.